Track error when reading, writing, or formatting a disk

If you are receiving track errors when reading, writing or formatting a computer hard drive or floppy disk drive, it is likely that either the hard drive or disk contains errors or has corrupt information. If you are running Microsoft Windows we recommend you first resolve this issue by running Microsoft ScanDisk and Microsoft Defrag if available.

If you are getting this error while you are formatting the hard drive or floppy diskette, unfortunately it is almost certainly a hardware failure and it is recommend you replace the hard drive or use a different floppy diskette.

Receiving track error when attempting to listen to an audio CD

If you are encountering a track error when attempting to listen to a CD, follow the steps below.

1. Verify that the CD is clean.
2. Try the CD in another computer. If error is also encountered in another computer, it is a bad CD. If the error is not encountered on another computer, the CD-ROM is dirty or bad.

Receiving track error when attempting to create an audio CD

This error is commonly caused when the compact disc is bad or the file attempting to be created contains errors. We first recommend you try creating the same audio CD on a different disc. If the same issue occurs, it is likely that one of the songs you are attempting to add to the CD is corrupted or contains errors.